Frequently Asked Questions
How do I add a Discount/Coupon Code?
Discount codes may be entered in the White Discount Code box that is located under the last item in your Shopping Cart to the right side of your checkout screen. Please note that only one code may be applied per order. Coupon codes cannot be applied to previous or pending orders.
Can I include a personal gift message?
Absolutely! Add a brief Gift Message to let the recipient know this gift is from you. To add this message simply include it in the box titled "Add a note to your order" within the Shopping Cart screen under the last item in your Shopping Cart.
How do I personalize my item?
Fill out the personalization field provided on each item page. This will provide us with the necessary information so we may create your personalized gift exactly how you want it. It is important to note that some items do not allow for personalization, in which case you can simply add the item to your cart and it will arrive as shown.
What is the cost of shipping?
We gladly ship for free within the United States.
There's a problem with an order I received. What do I do?
Too Stinkin' Cute makes it a priority to make shopping for personalized gifts as effortless and easy as possible. We put quality service first, so we take every measure that we can to ensure that your order is made with care correctly and sent to you in a timely fashion. We are proud of the products that we create and want to do everything that we can to make our customers happy.
Unfortunately, everyone (including us) makes mistakes sometimes, and we want to do everything that we can to fix them!
If you find your item is defective or incorrect, please email us upon receipt at firstname.lastname@example.org. In your email be sure to include your order#, a photo of the defect, and detailed description of the defective item you have received for review so that we may offer the best possible resolution for you.
If a return is authorized you may return your item to us in its original box and packaging within 7 days of receipt for a an exchange or refund. We do not refund original shipping costs or the cost of return shipping. If your item arrived as ordered with no defects or mistakes, we are unable to accept the item for a return.